London -
Restaurants -
Italian & PizzaThere's nothing like going to a place where, when you walk in, the waiting staff saunter over and look at you like you've made the unforgivable mistake of existing. And I might add this was the second time I've come here - giving it another chance after the rather shoddy experience the time before.
We were seated and someone took our order. I'd been cajoled in by the giant board outside brandishing an icy dripping freezachino, and felt for a little bit of pud... No freezachinos I was told by a woman twice as frosty. With all the coffees on the menu I thought a coffee milkshake of sorts would do. 'No we have none.' Quite politely I offered that a vanilla milkshake with a shot of espresso would go down a treat. Her shoulders dropping, she went over to the bar and shared my suggestion with a disgruntled bar hand who gestured to me where I could stick my coffee surprise. No cold coffee of any sort was doable.
So I went for a tame pot of tea and a chocolate fondant with white chocolate centre. My partner went for a vodka coke and waffle and we waited. A few minutes later a waffle arrived, was plonked down. A little later still, my tea appeared. When I enquired of the vodka coke the man looked at us strangely and said 'Oh, you want to order a vodka coke?' Our earlier waitress had obviously gone to find her icy crown and had not passed on the rest of the information. I received my pudding, coke n vodka still amiss. My pudding looked a little suspicious and cutting it in half I was disappointed to see no white anything.
Calling one of the many waiters hanging around avoiding eye-contact I explained my problem to which he said 'I'll get the manager'. Said manager came over and, although very polite, asked me if the problem was that it tasted different. I said I hadn't a clue as I'd never had this here before (and it was becoming rapidly apparent I would not be again) but I could definitely sense a lack of white chocolate. She whisked it away and ten minutes later a new one arrived with the so-called chocolaty centre that was somewhere between custard and condensed milk, but had certainly never seen a cocoa bean in its wee life. I banally munched on a bit and pushed it around. In vein we tried to wave over a waiter for our bill and eventually had to man-handle one who brought it over (service charge included) with the vodka coke. Go figure. We spent more on tea and cake than our earlier lunch and left far from satisfied. Pity as two times is more than enough for me to know I won't make the mistake of going back.
Check out my review of
Zuccato - O2 - I am
Urbanite - on
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